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Our servers run Apache Web Server over a Linux OS which is a
flavor of Unix. . [back to top]
Not at this time. If you have .asp web pages you need a
Windows NT OS. [back to top]
Yes we do via e-mail to support@prentice-internet.com. Our
average response time is around 4 hours. Many times it's much
less. You may also call us for tech support during regular business
hours. Most of the time calls will be returned via e-mail. [back to top]
Prentice Internet connects to the Internet backbone through OC3
and multiple T3(DS3) lines to Sprint, GTE, UUNet, ANS, and Chicago NAP. This ensures the
fastest and the most reliable connection to the Internet Backbone. [back to top]
Prentice Internet's minimum server configurations are Dual 450
MHz Intel Pentium III machines with SCSI and Ultrawide SCSI HDD. SCSI hard
drives ensure the best server performance and reliability. [back
to top]
Yes we sure do. We offer a web-based shopping cart that
allows you to enter your products and configure your cart through the browser. This
is included for free and is pre-configured to our SSL. [back
to top]
Yes, if you have a shopping cart that requires CyberCash we can
set that up for an extra $50.00. You will still need to open an account with them
and have a compatible merchant account. [back to top]
Yes [back to top]
One mSQL list per domain is allowed and it must not exceed 15
megs in space. Support for mSQL means that it will run on our servers and does not
mean we provide functional help of any kind. We can provide you with a resource list if
needed.
We offer three kinds of stat programs. First is the raw
log that is located in your home directory. Second is Wusage which is a graphical
program. This allows for visual charts and graphs which can make it easy to
understand. We also install for FREE a separate cgi based script that allows
complete control of your stats in raw or graphical form. It allows for referrers and
just about any type of data collections, browser types, ip numbers, domain names, etc.
This script will require you to add a line of code to the bottom of your pages and
to rename your pages .shtml to allow for server side includes. [back to top]
Yes, many scripts are installed free with all domains. These
include a guestbook, FFA links page, simple counter, wwwcount counter (highly
configurable), wwwboard and wwwadmin, simple site search, formmail, cgiemail, etc.
See our features page for a complete listing. [back to
top]
Yes we offer 2 basic chatrooms free with each account.
Each can handle about 10 users. You can purchase a Volano chatroom for your site
which holds about 13 to 20 users at a time. Volano rooms allow you to see who else
is in the room. [back to top]
Yes, we allow cron to be run only once daily. You must
write for approval once your domain is setup and we will add your login to the authorized
list. [back to top]
Prentice Internet will install the necessary extensions for you
to use FrontPage and will support any questions related to the use of these
extensions. Without the proper FrontPage extensions you will not be able to use
FrontPage to publish your web site nor can you use any of the tools that FrontPage
supports (WebBots, To Do Lists, and the FrontPage/Explorer interface). Prentice
Internet DOES NOT support questions and problems directly related to the use of FrontPage.
Instead we will direct you to Microsoft's FrontPage Technical Support. Most servers
have been upgraded to FrontPage 2000. [back to top]
Yes. [back to top]
Yes, please see our features page for pricing. [back to top]
We will notify you if you are running close to your bandwidth
allowance. We will also offer you a unique proposition of requesting a
subdomain (3rd level domain) off of your domain name for reduced pricing ($15.00 per
month) which will allow an extra 300 megs space, 8 gigs of bandwidth and 5000 more
files. [back to top]
Yes you sure can but we do not offer any technical assistance as
it would be impossible to determine each scripts' needs. You will want to seek tech
support from the script's vendor. We also for resource reasons do not maintain error
logs.
Yes, all of our accounts are SSI ready. [back to top]
We have JDK 1.0.2 installed but currently do not offer support
for Java Servlets. [back to top]
Yes we do in the event of a hard drive crash. Backups are
done three to four times per week. File restores run $75.00 per incident if the
customer deletes material they wish retrieved. [back
to top]
Yes [back to top]
Not at this time. [back to top]
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