Prentice Internet Billing FAQ
Does not apply to resellers
Resellers see Reseller FAQ

[BILLING FAQ] [TECH FAQ] [PRE-SALES FAQ]


How does Prentice Internet invoice?
When is my payment due?
Does Prentice Internet charge a late fee?
When could service be interrupted?
What is Prentice Internet's money back guarantee?
Do I pay Prentice Internet my domain name registration fee?
Does Prentice Internet offer a Referral Plan?
What payment options does Prentice Internet offer?


How does Prentice Internet invoice?

Prentice Internet will send you an invoice approximately 15 days prior to your renewal date.  We do not schedule automatic payments unless you specifically request it. [back to top]


When is my payment due?

By your anniversary/due date. Service is not provided beyond the last day of your current package length. [back to top]


Does Prentice Internet charge a late fee?

A $20.00 late fee is added to any account that is not paid by the due date indicated on your invoice. [back to top]


When could service be interrupted?

Any time after the due date indicated on your invoice. [back to top]


What is Prentice Internet's money back guarantee?

Our plans include a 30 day money back guarantee.  If you are dissatisfied with your server space due to a incompatibility with our service, you will receive a full refund (minus setup fees and overage charges) if you cancel your account within 30 days of account activation.  For complete details please refer to our 30 Day Guarantee Policy. [back to top]


Do I pay Prentice Internet my domain name registration fee?

Not unless you instructed us to register or transfer your name to our registration service. [back to top]


Does Prentice Internet offer a Referral Plan?

Of course and it's easy!  Send us a customer and you get a free month of hosting added to your current package length.  Of course you must tell them to let us know that you sent them and to indicate it on our order form. For complete details please refer to our Referral Plan  [back to top]


What payment options does Prentice Internet offer?

We take most credit cards as well as personal or business checks drawn on US bank accounts.  We gladly accept payments via our web site, snail mail, telephone, or fax.  Payments must arrive before your due date. We also now accept payments via www.paypal.com[back to top]


[ORDER] [HOME] [PLANS] [FEATURES] [POLICIES] [HELP DESK]
[NAME CHECK] [RESELL] [CONTACT] [REFERRAL PLAN] [FAQ]

Copyright©2001 Prentice Internet. All rights reserved.
Prentice Internet maintains the following privacy statement.